At Kyznuro, we understand that moving home is not just about changing locations - it's a life transition. That’s why we go beyond basic transportation. We offer personalized planning, high-quality packing materials, trained professionals, and dedicated move coordinators to guide you through every step. Our goal is to eliminate the stress and give you confidence from the moment we arrive until the last box is in place.

Our standard moving package includes door-to-door transportation, professional packing and unpacking, disassembly and reassembly of furniture, and protective wrapping for fragile items. We also provide optional add-ons like storage solutions, insurance coverage, and pet or vehicle relocation. Each package is customizable based on your needs and timeline, with full pricing transparency.

We recommend booking at least 2–4 weeks in advance, especially during peak seasons like summer or the end of the month. This gives us ample time to plan, secure resources, and accommodate your preferred schedule. However, we also offer last-minute and express services when availability allows - reach out to see how we can assist on short notice.

Absolutely. Kyznuro is a fully licensed moving company that complies with all local and national transportation regulations. We also carry comprehensive insurance to protect your belongings during transit. From minor scratches to major incidents, we take full responsibility and offer claims support if anything goes wrong - though our trained crews and safe handling practices aim to prevent that from happening in the first place.

Yes, Kyznuro offers real-time tracking for most moves via our mobile app or web portal. Once your belongings are in transit, you'll receive live updates, estimated arrival times, and instant access to your move coordinator. It’s part of our commitment to transparency, accountability, and giving you control over the entire experience.

In the rare event that an item is lost or damaged during your move, Kyznuro has a simple and responsive claims process. First, report the issue to your assigned coordinator. We’ll assess the situation, verify the incident, and provide compensation based on your insurance level. Our team is trained to handle items with care, and we use protective materials for all fragile goods - but we understand how important peace of mind is, and we’re here to stand by our service.

Yes! We understand that not everyone can move during regular business hours, which is why Kyznuro offers flexible scheduling - including weekends and most public holidays. Our goal is to accommodate your timeline, not the other way around. Weekend slots fill up quickly, so we recommend booking in advance if you're targeting a high-demand date.